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Regional Social Worker position Delaware County

November 7, 2023  |  Posted in

Regional Social Worker Job Description

Position Summary:

Under the direction of the Regional Coordinator’s and CEO, this position is responsible for providing Regional Social Work services. RSW will coordinate all aspects of duties that include but is not limited to assisting individuals in gaining access to needed medical, social, community, and brain health services as well as other services as needed.  Coordinates and monitors services in compliance with Administrative Rules, MH/DS of the East Central Region (ECR) Management Plan, and other applicable policies and procedures. Collaborates with regional staff, traditional and nontraditional providers including law enforcement (liaison, jail SW’s, LE officers) to ensure continuity of care, progress towards expected outcomes, and service identification. RSW will help with facilitating the development of the individual’s plan, crisis intervention, mediation of conflicts relating to services, maintaining individual’s Community Services Network (CSN) records, correspondence and all other required data and advocating for individuals served and supporting and applying the ECR mission, policies, and goals.

Essential Job Duties:

  1. To complete necessary assessments and any other documents for files related to individuals served.
  2. To facilitate meetings in developing the individual’s plan.
  3. To advocate and/or assist individuals in receiving services which were identified in the planning process.
  4. To assist individuals, their families, and guardians in maximizing their abilities for self-direction by enabling them and empowering them to the greatest extent possible.
  5. To coordinate the implementation and monitoring of the plans.
  6. To mediate conflicts between providers, parents, individuals, and/or the agency relative to the identified needs of the individual.
  7. To identify alternative funding and assist individuals in accessing other financial supports.
  8. To assist individuals in obtaining the required documentation for initial eligibility and annual renewals.
  9. To initiate and complete the termination and transfer of an individual when services are no longer required or desired.
  10. To assist in coordinating community resources identified for the individual, family members and/or providers.
  11. Facilitate access to MHDD services in the local area.
  12. Complete other duties as assigned.

Knowledge, Skills, and Abilities Required:

The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can safely perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities.

  1. Must possess ability to maintain a good working relationship with other employees, providers, funders, and individuals served.
  2. Knowledge of the goals, objectives, and functions of a Regional Social Worker.
  3. Knowledge of brain health/mental health, intellectual disability, developmental disability, and brain injury.
  4. Knowledge of the services and benefits available to persons with disabilities.
  5. Represent MHDS of the East Central Region in a professional manner, by having the ability to communicate to person served, providers and the public effectively and maintain composure in unfavorable conditions.
  6. Understand and apply policies, rules, and regulations.
  7. Ability to maintain ethical and confidentiality requirements to protect the individual rights and advocate for the individuals served.
  8. Knowledge/ability to operate a computer for word processing and Community Services Network (CSN).
  9. Must be able to work a flexible schedule as needed.
  10. Must have reliable transportation and be able to travel to:
    1. The individual’s home, place of work, etc.
    2. Staffing/meetings.
  11. Lift, push, pull and/or carry up to 10 pounds.
  12. Sit, stand, walk, climb, balance, stoop, kneel, squat, bend, twist, and reach.
  13. Have sufficient personal mobility to complete work and attend meetings at various facilities and locations.

Entry Requirements

Qualified Regional Social Workers shall meet the following minimum requirements:

Bachelor’s degree with 30 semester hours in a human services field (including, but not limited to, psychology, social work, mental health counseling, marriage and family therapy, nursing, education) AND must have at least one (1) year of experience in the delivery of services to the MI, ID/DD, BI population OR an Iowa license to practice as a registered nurse AND at least three (3) years of experience in the delivery of services to the MI, ID/DD, BI population.

Must not have a “founded” charge of dependent adult or child abuse. Must refrain from the abuse of illegal substance or the misuse of alcohol. Must pass a background check, possess a valid driver’s license and applicable insurance if use of a personal vehicle for official business is warranted. Must complete Dependent Adult and Child Abuse Certification. Must complete HIPAA training.

Work Environment:

Works in a variety of environments including, but not limited to, offices, homes, jails, and mental health facilities.  May experience numerous interruptions from phone calls of people needing information and attention and walk-ins.  Works independently to complete many tasks timely including required paperwork.  Ability to use the following equipment in a multi-room office:  calculator, computer including the Microsoft Office Suite, fax machine, copier, and phone system.  MH/DS of the East Central Region is comprised of nine counties in eastern Iowa which include Benton, Bremer, Buchanan, Delaware, Dubuque, Iowa, Jones, Johnson, and Linn. This position is full-time status with primary caseload in Delaware and Dubuque Counties.


Starting Salary range: $45,000 – $50,000

To Apply:

Interested applicants should send cover letter and resume to:

Peggy Petlon, Provider Relations Coordinator

Delaware County Community Services

601 Grant Street

Manchester, IA 52057 OR ppetlon@ecriowa.us

Questions regarding this posting can also be directed to Peggy Petlon at the email address above or at (563)927-5116. Applications due by end of day December 1st, 2023.